Shipping & Returns
If an item purchased from BlueStarChild Creation arrives in a damaged condition, you may return it within 30 days of the original delivery. No returns will be accepted after 30 days. We will credit you in the same manner as your original payment within 2 weeks of receiving the returned item.
As shipping costs are not retrievable, we are unable to refund shipping costs.
The following items may not be returned:
• Any clothing that has been worn or washed.
Ship authorized returns to the following address:
BlueStarChild Creation
404 N. Mt. Shasta Blvd. #107
Mount Shasta, CA 96067
USA
All items are shipped USPS First Class Mail (unless a different method is selected by cardholder during checkout) within 48 hours of your purchase. In the event that an item is out of stock or backordered, we will not bill your credit card until the item is shipped to you. We do not ship over the weekend.
For questions regarding our shipping or return policy please contact us.
Cancellation Policy
Orders must be cancelled at least 3 days in advance of ship date to qualify for a refund.
Privacy
BlueStarChild Creation will not share, sell, or rent your information to anyone, unless we are forced to by court order or legal process.
BlueStarChild Creation only collects personal information when you request our services and only uses the information collected to provide these services to you. If you choose to make a purchase, you will be asked to provide contact information (such as your name and shipping address) and financial information (such as your credit card number and expiration date.) This information is used for billing purposes and to process your order. BlueStarChild Creation handles all of this data with the utmost confidentiality.
Security & Encryption
In areas where sensitive information (such as credit card info) is transmitted, BlueStarChild Creation will utilize industry-standard 128-bit SSL encryption.
You can shop at www.bluestarchildcreation.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). Our company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
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www.bluestarchildcreation.com is registered with the
Authorize.Net Verified Merchant Seal program.
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Cookies
Certain parts of the BlueStarChild Creation web site may set and access cookies on your computer. These are used primary for the purpose of "maintaining your session" -- That is, allowing web pages to remember your settings as you navigate between different pages. Without cookies, these areas of the web site might not function properly. Please insure your web browser is accepting our harmless cookies for full functionality of our web site.
Children
BlueStarChild Creation does not knowingly collect personal data from children under thirteen years old. If you are under thirteen, do not give us any personal data. If you have reason to believe that a child has provided personal data to BlueStarChild Creation, please contact us, and we will delete that information from our records.
Changes to Privacy Policy
BlueStarChild Creation may amend this policy from time to time, and will post any changes to this web site.
Questions
For questions please contact us